How a Video Tool Solution Helps You Manage Your Community
Your leasing agents can close a deal with a phone and 5-7 minutes of time! In addition, you can assign tasks with a video engagement tool. All teams need is a multifamily-built app that can be downloaded to any device.
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Community Management Solutions
Community management is one of the most important factors to consider in the world of multifamily development. It is critical to manage the building properly in order to ensure a high lead-to-lease conversion rate and, subsequently, a high retention rate. Most business professionals know this for their companies and the same applies to apartment communities, it’s more expensive to get a new client than to keep the one you already have. Hence why maintaining a higher resident retention rate is important. And it is likely that most of your community’s NOI calculations were built off maintaining a certain high level of occupancy as well.
One of the top ways to ensure that a community is well run and resident retention efforts are high is to put the property multifamily community solutions in place. Of course, with so many options for apartment community management solutions, it can be hard for someone to make a decision. There are a lot of different components that are going to play a role in the ultimate success of any community management solution, ranging from the technology used to the processes that are put in place.
The goal of any community management solution should be to streamline operations, enhance the resident experience, and, of course, maintain high resident retention rates. There are many ways that a property manager can increase their retention rates. This includes providing a high level of security, keeping rent stable, upgrading the equipment at the gym, making it easy to get in and out of the building, pay rent, submit maintenance requests and more, and throwing great resident events that build a sense of community. At the same time, all of this can take a tremendous amount of work. By being able to automate many of these processes (and what a resident has to do) through community management solutions, the resident satisfaction is going to increase. Therefore, it is important for every property manager to think carefully about the community management solutions that he or she is going to employ.
Community Management Definition
When it comes to the idea behind multifamily community management, it is important to think about what this truly means. For those who are wondering “what is an apartment management system”, this is the platform that is used to keep track of every aspect of managing a multifamily building. A simple flip through an apartment management system SlideShare is going to reveal that there are lots of tasks a property manager has to handle on a regular basis. This includes making sure that each resident has paid his or her rent, whether or not the rent needs to be increased, the current number of vacancies, and how long the vacancies have been there.
Managers can also use this system to handle maintenance requests and tickets, resident events, resident communications, and much, much more. Good property managers know that maintenance at their community is important because it not only can prevent the accumulation of expensive repairs down the road, but can be one of the single biggest sources of frustrations for residents as well. Having the proper maintenance management software can help alleviate pain points, automate maintenance requests, and even provide self-service solutions to empower residents to fix certain issues on their own.
When looking for the best community management solutions, it is also a good idea to look at a feasibility study of the apartment management system. This is going to go a long way toward figuring out whether or not the software is right for your community. By first understanding your pain points as a property, then taking a look at every aspect of the apartment management system, a property manager will be able to find the software program that is right for their team and apartment building. With the right system in place, many of the tasks that come with the management of a multifamily building can become automated, thus saving time and money for management team and residents alike.
Community Management System
When it comes to finding the right management system, the goal is to make sure that all of the aspects of the business are going to run smoothly. Having a good system in place doesn’t necessarily mean having the most advanced software on the market; however, the goal should be to create repeatable practices that can be used to make sure predictable results are generated each time. This includes making sure that rent is paid, vacancies are filled, parking issues are addressed, and maintenance concerns are handled in a timely manner.
To aid in this, it can be helpful to look at an apartment management system template. Looking at an apartment management system github is a great place to start. Then, property managers can progress to an apartment management system full project PHP or an apartment management system project documentation PPT. This will help property managers make sure they aren’t leaving any important tasks out of their systems.
It is also a good idea to get a solid buy-in for any apartment management system project documentation with free download. In the end, the merits of any apartment management system project in PHP with source code is going to depend on someone’s discipline. These systems are only going to work if someone sticks with a sequence diagram for the apartment management system. While there are lots of apartment management systems out there, what works for one manager might not work for someone else. The system needs to be tailored to meet the needs of the building.
Community Management Software
While there are lots of apartment management systems to choose from, one of the most important components is going to be the community management software. This is going to be a critical part of any community management solution. In many cases, property managers can get a glimpse at what the solution might look like with an apartment management software free download. One of the top options on the market comes from Realync. While Realync is known for its ability to deliver outstanding apartment video tours, this multifamily video solution has proven to do so much more than that. One of the keys to keeping high retention rates throughout the building is the presence of steady communication. This is one of the major advantages of using software from Realync. With Realync, property managers can keep in touch with their residents, making sure that all of their needs are met and that their concerns are addressed. Maintenance teams have also seen immense results streamlining their maintenance requests by creating a cloud-based library of apartment maintenance videos. These videos can be sent to residents for care tips, how-to videos, and even self-help videos for how to fix certain things on their own. For these reasons, countless multifamily communities have already come to rely on Realync for their community management software needs.
Some of the other factors that property managers need to think about when it comes to community management solutions include the ability to manage finances with ease. There is a lot of accounting that has to be handled between rent, maintenance, and vacancies. Being able to address these quickly and easily with community management software can represent a tremendous advantage for a busy property manager.
Community Management Services
In order to make life easier for a property manager, it might be a good idea to outsource some of the community management services. Depending on what’s on the list and what needs to get done, this can go a long way toward saving time and money. When it comes to outsourcing community associations services, there are a few factors to consider.
One of the first factors needed to think about is what matters most to the building. The more important tasks should probably stay in-house as these will have a bigger impact on the building’s retention rates and NOI. If a property manager decides to outsource some of the tasks, there are a few points to think about though.
First, think about the experience of the organization to which the services are being outsourced. Finding a services partner to help manage a multifamily community is not easy. There is a lot that has to be handled on a daily basis. Therefore, it is critical to think about the experience of the partner. Has the partner handled similar communities in the past? How has this gone? What’s their brand and track record?
It is also critical to think about the responsiveness of the partner. Remember that this is going to be a partnership. Therefore, if something comes up, the partner needs to respond in a timely manner. If the provider is slow to respond, this might be an issue. At the same time, if the partner responds quickly, this is a major benefit. This shows that the partner is invested in the health of the multifamily community.
Property Management Software
In the end, no community management solution tech stack is going to be complete without the right property management software. The best property management software is going to help a property manager and their team keep track of everyone and everything in the community with ease. This is why platforms like Buildium property management software, Yardi, Entrata, Anyone Home and more have become so popular. Online property management software, even free property management software, can save time and money, allowing the property manager to focus on improving the NOI of the community.
At the same time, there are lots of commercial property management software options on the market, such as property management software Quickbooks. Therefore, it is critical for every team to take the time to evaluate all of the options available before making a decision. It is important to think about the size of the community, the needs the software will have to meet, and how expensive the software is going to be to maintain. By thinking about these criteria ahead of time, every property manager will be able to find the software that is right for the building.
Ready to Get Real?
Speed Up Lease Up
by providing construction updates and showcase your space without having to do hard hat tours.
PRE-LEASE OCCUPIED UNITS
by ‘showing’ them without having to physically tour the space by sending pre-recorded videos.
CONVERT A HIGHER PERCENTAGE OF YOUR LEADS INTO LEASES
when you receive notifications when prospects are viewing videos to cater your follow up.
SPEND LESS TIME TO CLOSE EACH LEASE
by removing roadblocks and barriers in the leasing process.
INCREASE SIGHT-UNSEEN LEASING
by making it a breeze for out-of-market leads to choose your community.
Improve Community Engagement
PROMOTE YOUR PROGRAMS BETTER
via pre-recorded videos by linking via social media or internal apps.
DECREASE MAINTENANCE REQUESTS
by creating maintenance videos.
REINFORCE COMMUNITY RULES
by receiving notifications when residents are viewing videos to know who has seen a message and who hasn’t.
REDUCE REPETITIVE QUESTIONS
because consumers retain 10% of a message when reading it via text, but 90% of a message when viewed in a video.
More Than Software
is available for every property utilizing Realync.
Make your video efforts consistent
with one set, standardized process and platform.
TRACK ENGAGEMENT And Usage
across your entire portfolio.
Partner with the Realync Team
to create a personalized training program to be rolled out across all properties.
Are you Ready to Get Real?
Talk with us today to see how Realync’s platform can 4X your lead-to-lease conversion!Request a Demo