Careers

Location: Anywhere in the US

Type: Full Time

Start Date: Targeting to start in June

Realync is seeking a Client Success Manager for our growing B2B SaaS multifamily technology company. This position will be responsible for onboarding, supporting, managing and nurturing the engagement and retention of local, regional, and national enterprise clients.

Realync has experienced explosive growth with a defined market, proven opportunity, and a track record of success. We’re looking for hungry, self-starters with a background in SaaS service who are up for a new challenge, excited about hitting goals and looking to have a lot of fun along the way!

Notes About This Role:

• Location: Anywhere in the US
• Compensation: $60,000 salary, plus bonus (no commission)
• REQUIRED Experience: CSM experience with a SaaS company

What You Will Do:

• Client Onboarding
  • Manage account setup, transition from sales, and user training
  • Record videos and deliver services in conjunction with on-site trainings
  • Travel = 25%
• Account Management Collaboration
  • Effectively set, communicate, and manage goals and milestones with the client and associated Realync account manager
  • Follow up with teams based on usage, stage of community, time of year, and other milestones
  • Work with marketing to capture and communicate client success stories, quotes, and data
• CS Strategy and Retention
  • Work with Realync leadership on setting, fine tuning, and adjusting overall client success and account management strategies
  • Be the liaison between Realync clients and our product team to capture user sentiment, feedback, and product enhancement ideas
  • Proactively communicate and strategize with each property to drive adoption, to ensure your assigned portfolio is at least 80% active
• Data Analysis & Reporting
  • Pull, analyze, and manage Realync and client data for tracking performance and ROI

Who You Are:

• You understand that the client’s success is your success
• You love data and are highly detail oriented
• No challenge or complexity will stop you from finding a solution
• You enjoy being in a flexible and rapidly changing environment
• You want to be fully immersed in a collaborative team

What You Have:

• 2+ years experience working as a client success manager at a SaaS company (required)
• Exceptional service orientation, listening skills, presentation and coaching skills, and written and verbal communication skills
• Prior client-facing, client success, account management experience
• Ability to work independently and set / manage priorities and initiatives judiciously and efficiently
• Organized, self-starter, with strong interpersonal skills to work effectively and nurture strong relationships with cross-functional business partners
• Strong project management skills with the ability to manage multiple projects, clients, tasks and related communications simultaneously and within budget
• Technical skills: ChurnZero, Salesforce, Intercom, Slack, G-Suite & Microsoft Office Suite
• Growth mindset – coachable, open to feedback and dedicated to constant self-improvement
• Driven by personal, team and company achievement with a commitment to excellence
• Experience working on a highly collaborative and close knit team

Hiring Process:

• Qualified candidates will be invited to submit a video introduction of themselves answering 3 questions.
• Formal Interviews with selected candidates will be scheduled for late May and early June with the Director of Client Success & Training, and the VP of Client Success.
• A personality assessment and team meet-n-greet will be conducted with final candidates.
• We are targeting this role to start in June.

Apply for this job here! 

Location: Indianapolis or Chicago

Type: Full Time

Start Date: Flexible

Realync is seeking a Head of Finance & Accounting to join our growing organization. This is a leadership role focused on building, leading, and managing our finance and accounting team and functions. With over 400% growth in 2020, Realync is a fast growing B2B SaaS company with a defined market, proven opportunity, and a track record of success. We’re looking for a motivated, self-starter with B2B SaaS finance and accounting leadership experience who is up for a new challenge and looking to have a lot of fun along the way!

Responsibilities

• Strategic Leadership
  • Work proactively & effectively with the company’s Leadership Team & Board of Directors
  • Build & manage a team responsible for all core finance & accounting functions of the business, including internal team & external partners (Investor, Bank, Audit, Tax, Compliance, Legal, etc.).
  • Provide the financial input for annual & 3-5 year business plans, working with the rest of the Leadership Team to identify key drivers & performance metrics
  • Integrate financial modeling, goal setting, scenario planning, & financial management into day-to-day decision-making
  • Ensure timely & accurate dashboard & reporting across the company; establish & execute on KPIs
• Financial Leadership
  • Recommend & implement scalable systems & procedures to ensure strong financial management
  • Develop a budgeting & forecasting framework that aligns with Realync’s strategic plan & helps inform its growth objectives
  • Partner with investors & other financial sponsors to drive ROI
  • Partner with the rest of the Leadership Team to advise during M&A and liquidity events
  • Manage legal, contracting, & pricing decisions
  • Responsible for cash management
• Accounting Leadership
  • Execute accurate, timely financial reporting in accordance with generally accepted accounting principles (GAAP)
  • Prepare monthly financial statements, overseeing month end close processes and controlling Realync’s books
  • Manage accounting records, overseeing bank reconciliations, accruals, AP, AR, payroll, & other journal entries
  • Identify a payroll solution (run in house or use an external partner)

Qualifications

• Minimum of 5 years leading finance and accounting for a rapidly-growing SaaS company
• Quantitative background: Bachelor’s degree in finance, accounting, or related field
• Experience operating in a PE / growth equity-backed company and familiar with the reporting needs
• CPA or public accounting experience
• Experience with finance / accounting technology: Quickbooks Online, Expensify, Bill.com, Salesforce, etc.
• Strong interpersonal skills to work effectively and nurture relationships with cross-functional business partners
• Experience working cross-functionally to ensure programs are aligned with company goals
• Metrics driven and quantitative with the ability to draw insight from complex data

Apply for this job here!

Location: Indianapolis

Type: Full Time

Start Date: Flexible

Realync is seeking a Staff Accountant to join our growing organization. This role is responsible for maintaining Realync’s financial records.  With over 400% growth in 2020, Realync is a fast growing B2B SaaS company with a defined market, proven opportunity, & a track record of success. We’re looking for a detail-oriented, self-starter with accounting experience who is up for a new challenge & looking to have a lot of fun along the way!

Responsibilities

• Oversee Realync’s accounting function from transaction entry to month-end close.
• Prepare accurate financial statements for company management.
• Develop & implement accounting best practices.
• Process payroll for all employees & enter payroll journal entries.
• Oversee AP, AR, & invoicing.
• Manage employee credit cards & credit card reconciliations.
• Complete check deposits & record all cash receipts.
• Assist with external audits & tax preparation.
• Prepare schedules for prepaid expenses, deferred revenue, accruals, depreciation, & fixed assets.
• Analyze & manipulate data in Excel to support journal entries & other ad-hoc requests. 

Qualifications

• Minimum of 2 years accounting experience.
• Bachelor’s degree in finance, accounting, or related field.
• Strong understanding of GAAP.
• Experience with finance & accounting technology: Quickbooks, Expensify, Bill.com, Salesforce, etc.
• Proven ability to calculate, post, & manage accounting figures & financial records.
• Strong interpersonal skills to work effectively & nurture relationships with cross-functional business partners.
• Client service orientation with strong communication skills to interface with enterprise clients & vendors.
• Ability to pay close attention to detail & focus on the task at hand.
• Metrics driven with the ability to draw insight from complex data. 
• Proficient in Excel.

Apply for this job here!

Location: Indianapolis or Chicago

Type: Full Time

Start Date: Flexible

Realync is seeking a VP of Marketing to join our fast growing company. This is a leadership role focused on defining and implementing a comprehensive marketing strategy to win core business and break ground into new adjacent markets. With over 400% growth in 2020, Realync is a fast growing B2B SaaS company with a defined market, proven opportunity, and a track record of success. We’re looking for a hungry, self-starter with B2B SaaS marketing leadership experience that is up for a new challenge and looking to have a lot of fun along the way!

Responsibilities

• Work closely with Realync’s CEO and leadership team to prepare regular reports and presentations, and define, implement, and manage Realync’s marketing strategy
• Build marketing programs that enhance recognition of Realync’s brand, product, and partnerships
• Craft messaging and positioning in the market; conduct competitive and market analysis to determine and highlight Realync’s key differentiators
• Build, further develop, and leverage relationships with industry media to evangelize the Realync brand, mission, and movement in the market
• Work with internal stakeholders to plan, create, and launch campaigns around Realync announcements and initiatives that resonate with both prospective and client audiences
• Establish company marketing goals and KPIs, and create strategy for meeting deliverables and metrics; work with marketing directors to establish team and individual goals / metrics
• Attend industry events to represent and evangelize the Realync brand
• Work closely with Sales to enhance and align efforts, and hit / exceed sales goals
• Direct and support market research collection, analysis, and interpretation of market data for short- and long-term market forecasts and reports

Qualifications

• Bachelor’s or Master degree in marketing or related discipline
• 10+ years of B2B SaaS marketing experience, 5+ years of marketing leadership experience
• Proven leadership experience carrying out marketing efforts, including planning, prioritizing, and implementing strategy
• Strong project management skills with the ability to manage multiple projects, stakeholders, tasks and related communications simultaneously and within budget
• Strong knowledge of all marketing disciplines from brand to product to demand gen to content to field to partnerships and more; ability to lead effectively across all marketing channels
• Experience with HubSpot, Salesforce, and other digital marketing tools and techniques

The Ideal Candidate Is

• Entrepreneurial and works well in a rapidly changing environment
• Client-focused and can identify and meet client needs
• Experienced working cross-functionally to ensure programs are aligned with company objectives
• Metric driven and have the ability to draw insight from complex marketing data

Apply for this job here!

Location: Flexible

Type: Full Time

Start Date: ASAP

Realync is seeking a National Account Strategist to join Realync’s growing sales organization. This role is a quota-bearing sales role focused on hunting for new logo growth while also owning, managing, farming, and nurturing the growth and retention of local, regional, and national enterprise clients.

Realync is a fast growing B2B SaaS company with a defined market, proven opportunity, and a track record of success. We’re looking for hungry, self-starters with multifamily sales experience that are up for a new challenge and looking to have a lot of fun along the way!

Responsibilities

• New Account Sales
  • Pursue outbound sales efforts hand-in-hand with Realync’s BDR team to qualify and close new sales leads and opportunities for Realync
• Account Management
  • Track, manage, and report key metrics, data, analytics, and ROI numbers to enterprise clients
    Work hand-in-hand with Realync’s Client Success team to ensure maximum ROI for clients and overall account health
  • Focus on client retention both at the property level and account level
• Account Growth
  • Commissioned sales focus on growth of existing enterprise clients
  • Generate portfolio analyses for enterprise clients to identify growth opportunities and propose strategic growth and rollout plans
• Attend Conferences, Trade shows, & Association Events

The Ideal Candidate Will

• Work well within a national team of sales professionals and collaborate with other departments, such as marketing and client success, to qualify, close, grow, and retain business.
• Be able to hunt for new business while also farming and nurturing existing relationships for enterprise account growth.
• Be accountable for personal pipeline management and performance against quarterly and annual goals.
• Deliver performance reports to executive team and cross-functional leaders.

Qualifications

• Minimum of 4 years Sales or Account Management experience at a multifamily or SaaS technology company.
• Proven track record of sales performance and successful client relationships.
• Experience with sales technology: Salesforce, Groove, eSignatures, ALN, and others.
• Organized, self-starter, with strong interpersonal skills to work effectively and nurture strong relationships with cross-functional business partners.
• Strong project management skills with the ability to manage multiple projects, clients, tasks and related communications simultaneously and within budget.

Apply for this job here!

Location: Flexible

Type: Full Time

Start Date: ASAP

Realync is seeking an Account Executive to join Realync’s growing sales organization. This is a quota-bearing sales role primarily focused on hunting, developing and closing new logo growth and reports to the Vice President of Enterprise Growth, Kristi Fickert. The Account Executive will generate new business revenue with local, regional and national companies and will be tactically engaged in creating and executing on sales plans and campaigns that meet or exceed company sales goals.

Realync is a fast growing B2B multifamily SaaS company with a defined market, proven opportunity, and a track record of success. We’re looking for hungry, self-starters with a background in multifamily and/or SaaS sales who are up for a new challenge, excited about hitting goals and looking to have a lot of fun along the way!

Notes about this role

Location: Anywhere in the US

Compensation: Salary plus commission

Experience: Multifamily SaaS Sales

Responsibilities

• New Account Sales
  • Pursues outbound sales efforts hand-in-hand with Realync’s Business Development Team team to qualify and close new sales leads and opportunities for Realync
  • Hosts engaging product demonstrations for potential clients and successfully showcases our product, goals, data and value propositions, positioning Realync as the leading video leasing solution
  • Engages in post-demo sales activities – follow up, relationship-building, research and collaboration with other key stakeholders
  • Has demonstrated knowledge and experience in applying feature-benefit selling, give-get matrixes and competitive analyses to the sales processes
  • Demonstrates impeccable attention to detail, keeping accurate sales records and documentation, both written and digitally
  • Creates and utilizes sales enablement tools to assess, forecast and improve revenue growth on an ongoing basis
  • Identifies target accounts and establishes and executes on sales plans to reach predetermined goals and quotas
  • Successfully manages the entire sales cycle, from prospecting and discovery to demonstration, negotiation and closing the deal and employs prescriptive sales methodologies that enable timely progression through each stage
  • Attends conferences, trade shows, & association events both in-person and virtually
  • Actively seeks out opportunities to connect and converse with potential clients and connections on social media and industry communication platforms
  • Contributes to the consistent growth of the sales pipeline through business development activities including cold calling, warm calling, networking, email campaigns and other common sales initiatives
  • Successfully works with both clients and the Realync Account Strategist team to create seamless transitions from point of sale to ongoing account management
  • Effectively sets, communicates, and manages goals and expectations with clients during the sales process
  • Is fluent in negotiation skills, contract execution and applies strategic and creative solutions that positively impact  deal management
  • Acts as a liaison between Realync clients and our product team to capture prospect sentiment, feedback, and product enhancement ideas
  • Regularly reviews personal sales performance and metrics, analyzes sales data and makes ongoing adjustments to improve sales performance
  • Constantly has a pulse on industry trends, voice of the customer and aggressively seeks opportunities to be educated on sales, technology and other topics relevant to the department and company goals

The Ideal Candidate Will

• Work well within a national team of sales professionals and collaborate with other departments, such as marketing and client success, to qualify, close, grow, and retain business
• Be able to hunt for new business, utilizing deep knowledge of industry sales cycles, trends and pain points to further facilitate leads
• Be knowledgeable and familiar with sales software systems and tools
• Be passionately accountable for personal pipeline management and performance against quarterly and annual goals
• Deliver performance reports to executive team and cross-functional leaders
• Be willing to travel 30% of the time or as needed

Qualifications

• Minimum of 2-3 years of sales experience at a multifamily or SaaS technology company
• Proven track record of sales performance and successful client relationships
• Experience with sales technology (CRM, contracts, databases, market research): Salesforce, Groove, eSignatures, ALN, and others
• Organized, self-starter, with strong interpersonal skills to work effectively and nurture strong relationships with cross-functional business partners
• Strong project management skills with the ability to manage multiple projects, clients, tasks and related communications simultaneously and within budget
• Exceptional service orientation, listening skills, presentation and coaching skills, and written and verbal communication skills
• Ability to work independently and set / manage priorities and initiatives judiciously and efficiently
• Technical skills: Slack, G-Suite & Microsoft Office Suite, ChurnZero, Salesforce, Intercom

Apply for this job here!

Location: Flexible

Type: Full Time

Start Date: ASAP

Realync is seeking a Business Development Representative to join the sales team for our exponentially growing company! You will be responsible for seeking new business opportunities by contacting and developing relationships with potential clients. You will work directly with the Vice President of Enterprise Growth on all sales/marketing initiatives for Realync – messaging and goals, demand generation, creative outbound campaigns, inbound lead nurturing, and more. This role will assist the marketing team with qualifying leads to contribute to the sales pipeline. We’re looking for a creative, driven, self-starter with a history of success that is hungry for a new challenge and looking to have a lot of fun along the way.

Responsibilities

• Prospect potential clients and present our company and product offerings through cold calls, emails, nurture campaigns, online tools such as Linkedin, and more.
• Carry yourself professionally and represent the company in a positive and professional way.
• Proactively seek new business opportunities in the market by identifying and researching key contacts at targeted accounts.
• Arrange / set up meetings or calls between potential clients and Realync account executives.
• Qualify inbound leads from marketing campaigns as sales opportunities.
• Exceed your metrics/goals day in and day out, always striving to do better.
• Stay up-to-date with new products / services and new pricing / offers from the company.

Qualifications

• 1-3 years proven work experience as a Business Development Representative, Sales Account Executive or similar role
• Impeccable professional communications (written and verbal) and presentation skills (via video, web and in person)
• Exceptional phone presence, good listening and consultative selling skills
• Excellent negotiation skills and understanding of interacting with executives at prospect companies
• Understanding of SaaS and preferably the multifamily industry
• Understanding of sales performance metrics
• Hands-on experience with multiple sales techniques (including cold calls)
• Track record of achieving and exceeding sales quotas
• Follow-through and obsessive attention to detail and “get it done” attitude
• Positive, can-do approach, never undermining your colleagues in order to “win”

Apply for this job here!

Can’t find a position that suits you? We are always looking for talented, curious and real people for when a position opens up. Submit your general application here and we’ll be in touch if we feel we’re both a good fit for each other.

Submit Application Here!