Realync, multifamily’s complete virtual solution, today announces that Hyly.AI, the comprehensive journey AI platform for multifamily, has integrated Realync with Tour Site to automate the self-scheduling of live video tours.

This new integration enables renters to self-schedule a Realync live video tour using Hyly.AI’s Tour Site. Offering renters a self-schedule option helps to prevent double-booking, mitigates no-shows, and streamlines the overall renter experience. By integrating, Realync and Hyly.AI are also helping clients eliminate manual data re-entry, gain insights into their teams’ live video tours, and ensure that a flexible tour option is always accessible to prospective renters.

When presented with options, there is a significant portion of renters who choose to leverage live video. For the first properties to use this new integration, the ease of scheduling and workflow automation for agents had a positive impact. By creating a seamless process, there was a 148% increase in the completion of live video tours being logged in the CRM.

“The last two and a half years changed the technology landscape of this industry,” says Robert Lee, COO of Hyly.AI. “Properties that offer a single touring option are failing to meet the demands of today’s renter. Others, who offer many touring options, struggle with the complex tour calendars. So we’re excited to partner with Realync. Our mutual clients will have seamless touring experiences for prospects and automated workflows for on-site teams.”

Realync is the multifamily industry’s leading live video touring experience that makes it easier than ever to connect with renters to tour a community virtually. Renters aren’t required to download the Realync application or create an account to join. In addition, renters can join from any type of device. Realync automatically sends out reminders before the tour and sends follow-up emails with a tour recording so renters can conveniently review their tour on-demand.

“Even as the world seems to be normalizing in 2022, our clients are still conducting more than 10x the number of live video tours compared to pre-2020. The number of renters demanding a live video touring option was already growing; now, even more renters have experienced the convenience of touring from their couches. They are more comfortable with leasing based on a virtual experience, so long as it is personalized and authentic,” said Jordan Easley, Vice President of Partnerships at Realync.

“Bozzuto has worked with both Hyly.AI and Realync for years,” says Jenna Miller from Bozzuto. “We’re thrilled to be partnering with them to equip our on-site teams with technology that allows them to be more efficient and effective in their delivery of exceptional video tours.”

About Realync

Realync is a multifamily video engagement platform unlocking authentic experiences that connect and convert across the entire prospect and resident lifecycle. Realync’s all-in-one video solution enables multifamily teams to create memorable experiences, lease efficiently and communicate effectively with current and prospective residents. Realync partners with many of the nation’s largest property owners and managers and is actively being used in over 500,000 units today. Realync is a 2022 NAA Top Employers and 2022 Best Benefits company. To learn more about this integration, please reach out to

About Hyly.AI

Founded in 2010, Hyly.AI is a multifamily marketing technology company. We create AI products to improve experiences across multifamily. The power of ‘Human + Machine’ inspires our product development. We create cohesive experiences through tailored AIs for prospects, residents, and marketing teams. Join other industry leaders and future-proof your technology stack with AI journeys. To learn more about how to improve your customer journey, visit us at