In addition to in-person and self-guided tours, Chestnut Hill plans to continue offering virtual tours well into the future. They also plan to continue providing prospective residents with Realync videos as a follow up for all tour types. While it may have taken a bit of time to stick, the Chestnut Hill team sees virtual leasing as a process and system that will stay with them teams for the long-haul.
“Realync has proven to be a very effective leasing tool for us, especially during these challenging times. While our physical offices were closed to the public, we were still able to provide prospective residents with a personalized tour experience. We also recently added Realync videos to our website and this has helped streamline our leasing process in new ways as well.”